Info

About

studio x
 is committed to unique products which have been made with integrity and love. The showroom is a laboratory, a curated gallery-environment, a space for play and discovery, of objects, concepts, colours and beauty. All the items in our store are linked through the maker’s personal commitment to their creations. The independent strength of every object and our constantly evolving display results in new and playful conversations endlessly emerging.

studio x works with a wide range of suppliers.
Our showroom presents a selection of these, currently including: Alessi, Antipast, Arts & Science, Casey Casey, Chiarastella, e15, Flos, Haeckels, Iris Hantverk, Kana, Karakter, Magniberg, Maison Bengal, Neri, Sara Lanzi, Serax, Valerie Objects, Yali, Zanotta

We frequently invite friends and collaborators to develop new ideas in the space, to mount special exhibitions and introduce new, hand-picked products available uniquely at studio x store.

We are happy to help you find the right piece for any occasion.


General Information


studio x / Ades ApS
CVR: 38444670
Dronningens Tværgade 50
1302 Copenhagen K
Denmark
phone: +45 31516272

info@studiox.dk For general inquiries
shop@studiox.dk For purchases, quotes and web shop orders
accounts@studiox.dk For B2B invoices


Payment Information

VAT. NO. 38444670 
Bank information: Nykredit / reg.no. 8117 account no. 4464723
IBAN: DK0581170004464723
SWIFT/BIC: NYKBDKKK
MobilePay: 22694

All prices are listed in Danish Kroner (DKK) and include Danish VAT (25%).
For online purchases, final taxes and duties are determined at the check-out page based on your location. In store purchases are subject to Danish VAT (25%).

By placing an order on this website, you certify that the payment information for your order is valid and correct and you give your authorisation for studio x to effectuate the withdrawal.

We accept payment by Visa, Visa Dankort, Mastercard, American Express, Mobilepay and on special occasions also bank transfer. In this case, please contact us for further information on shop@studiox.dk.

The warranty for products purchased at studio x is 2 years, guaranteed by the product manufacturer.
For any questions or concerns, please contact shop@studiox.dk


1.1 In Store Purchases
As a customer of studio x, you have the right to exchange your item within 14 days from the purchase date by using a valid receipt or order number. It is the customer’s responsibility to be able to show a valid receipt. In store purchases can be exchanged for a different item or a gift card. Gift cards are not refundable. This does not apply to made-to-order items.


1.2 Online Purchases
When making a purchase on studiox.dk
You would need to choose your desired products and add them to your cart. Until the final step you will be able to amend your selection and choose not to proceed with your purchase. Shipping costs will be added on top of the total price, depending on your location. Once your purchase is complete, you will receive an email confirmation with your order number. All orders are subject to availability and confirmation of the order price. Dispatch times may vary.

For online orders, you have the right to cancel your order within 14 from the purchase date after the client receives the product. This does not apply to made-to-order items. 


1.3 Made To Order Items + One Of A Kind
Made to order items and one of a kind cannot be cancelled, refunded or exchanged. You can find out if an item is made to order by looking in the product description. If you are unsure, you are welcome to write to: shop@studiox.dk


1.4 Returns

The item must be returned in the same condition and in its original, undamaged packaging. This means that you can unpack the item but it cannot be used. You must note your order number when returning. The customer holds the responsibility to pay for shipping costs of a return. The customer holds full responsibility for the item or its condition until it has arrived at Studio x. We are not at fault for items that have been lost in the delivery process of returning. In the case of a partial return, shipping is not refunded.

The item must be returned to:
studio x / Ades ApS
Dronningens Tværgade 50, 1302 København K
DK Denmark

Returns from outside the EU
For the package to pass through the customs, you must include the CVR number on the outside of the package when returning.  
CVR NO.: DK38444670

We do not pick up packages in package shops. The return must be delivered to our physical store. You are also welcome to bring your order to the store for return.


2.1 Shipping And Tracking

Delivery costs vary depending on the product and the destination. The delivery cost will appear at check-out before the payment. 

Orders for in stock items are usually dispatched within 3-5 working days following the purchase. When your order is packed for delivery, you will receive a tracking number (if available) where you can follow your package. 

Studio x offers in store pick up allowing you to pick up your order within the store opening hours. This offer is naturally free of charge. 

Made-to-order items have delivery times determined by the manufacturer. Studio x is not responsible for delays in production.


2.4 Sales

All sales items purchased in the store are final. 


COVID19

Due to COVID19 we are currently experiencing delays from our suppliers and couriers. Regardless, we will do everything possible to expedite your order in a timely way and inform you of any status updates. You are always welcome to send us an email with questions or concerns to shop@studiox.dk.


Privacy Policy

When placing an order on studio x you will need to provide us with the following information: name, surname, address, phone number, email, credit / debit card information. This information is for internal use only, it will remain strictly confidential and will not be shared with third party members.